Senior Operations Research Engineer

Toronto, Ontario

On-site

Full-time

No salary postedToday

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Employment type: Full-time · On-site
Posted: November 12, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 18/100

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Job Overview

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Job Description We are looking for an Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment. The role focuses on applying operations research, mathematical optimization, and algorithm design to solve complex workforce planning problems at enterprise scale. You will work closely with Product, Workforce M…

This role is based in Ontario. Miratech is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Senior Operations Research Engineer in Ontario

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NOC code

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Typical qualifications for Canadian employers

Strong background in operations research
Expertise in mathematical optimization
Algorithm design experience
Experience with large-scale systems
Enterprise software development experience

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What you'll do

Apply operations research to workforce planning problems
Design and develop optimization algorithms
Build optimization capabilities for workforce management
Solve complex workforce planning problems at enterprise scale
Work on forecasting and scheduling systems
Develop resource allocation solutions
Collaborate with Product and other teams
Support contact center environment optimization

What you'll need

Strong background in operations research
Expertise in mathematical optimization
Algorithm design experience
Experience with large-scale systems
Enterprise software development experience