IV
Ivalua

Représentant Support Helpdesk

Montréal, Québec
On-site
Full-time
No salary posted3 weeks ago
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Employment type
Full-time · On-site
Posted
October 18, 2026
NOC code
22221 — User support technicians
Province
Quebec (QC)More in Quebec

Hiring confidence: Sparse posting · 0/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Représentant Support Helpdesk PRÉSENTATION DE L’ENTREPRISE Créée en 2000, Ivalua est un leader mondial des solutions d’achats en mode cloud. Chez Ivalua, nous formons une communauté mondiale de professionnels d’exception, convaincus que la transformation digitale révolutionne la durabilité et la résilience de la chaîne d’approvisionnement, et libère le potentiel de la collaboration avec les fournisseurs. Nous y parvenons grâce à notre plateforme cloud de gestion des dépenses, leader sur le marc…

This role is based in Quebec. The Canadian NOC code for this position is 22221 — User support technicians. Ivalua is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for IT Support Technician in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer support
  • Helpdesk management
  • Technical troubleshooting

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What you'll do

  • Provide technical support to customers
  • Resolve helpdesk tickets and issues
  • Troubleshoot cloud platform problems
  • Assist users with procurement software
  • Document and track support requests
  • Communicate solutions to customers
  • Support digital transformation initiatives

What you'll need

  • French language proficiency
  • Technical support experience
  • Customer service orientation
  • Problem-solving abilities
  • Familiarity with helpdesk tools

About the Company

IV

Ivalua