VC

IT Help Desk Technician - Level 2

Calgary, Calgary region
On-site
Full-time
No salary posted4 days ago
Employment type
Full-time · On-site
Posted
November 9, 2026
NOC code
22221 — User support technicians
Province
Alberta (AB)More in Alberta

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Job Description Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client’s line of business (LOB) applications, this role is also responsible for ensuring high uptime and stability related to computer systems, Microsoft (particularly Office365) software, and documenting new/updating changed information in our knowledgebase. Culture is an integr…

This role is based in Alberta. The Canadian NOC code for this position is 22221 — User support technicians. VC3 is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Alberta

Average salary for IT Support Technician in Alberta

We do not have a salary benchmark for this title in Alberta yet. The posting does not state a salary either.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Alberta

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Technical support
  • Troubleshooting
  • Line of business (LOB) applications

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What you'll do

  • Provide mid-level technical assistance to CompuVision clients
  • Specialize in supporting client line of business (LOB) applications
  • Ensure high uptime and stability of computer systems
  • Support Microsoft Office 365 software
  • Document new information in knowledgebase
  • Update changed information in knowledgebase

What you'll need

  • Mid-level technical expertise
  • Experience with Microsoft Office 365
  • Knowledge of computer systems
  • Ability to support LOB applications

About the Company

VC

VC3